Technical support personnel will assist customers with the installation and commissioning of the equipment to ensure that the equipment can operate normally.
Technical support personnel will train customers on equipment operation, including how to use the equipment, precautions, etc.
If the equipment fails, technical support personnel respond promptly to customer requests for troubleshooting and repairs.
Technical support personnel will carry out regular maintenance of the equipment to ensure the long-term stable operation of the equipment.
If the customer needs to upgrade the equipment, technical support personnel will provide corresponding technical support and services.
Technical support personnel can remotely monitor and support the equipment through remote connection to improve the operation efficiency and stability of the equipment.